Last Updated: November 4, 2026
1. Introduction
Welcome to 247HIGH! We are committed to providing a reliable, transparent, and professional shipping experience for our customers.
247HIGH is a United States–based online store offering a selection of cannabis-related products and accessories. We serve customers across eligible locations within the United States and provide international shipping for qualifying products where legally permitted.
Our goal is to ensure that every eligible order is handled carefully, packaged securely, and delivered through appropriate shipping services.
Please review this Shipping Policy before placing an order.
2. Domestic Shipping – United States
247HIGH offers domestic shipping to eligible destinations throughout the United States, subject to product-specific shipping restrictions and applicable laws.
Domestic shipping availability depends on the product, destination, and requirements of the shipping carrier.
- Orders are reviewed before processing and dispatch.
- Shipping options and applicable charges are provided during checkout or order confirmation.
- Delivery estimates depend on the selected shipping service and destination.
- Certain products may be unavailable for shipping to specific states or territories.
- Orders containing restricted products may be declined or canceled.
We reserve the right to restrict or cancel shipments that cannot be completed legally.
3. International Shipping – Worldwide
247HIGH welcomes international customers and offers worldwide shipping for eligible, legally exportable products.
International shipping availability is determined by the product category, destination country, applicable customs regulations, and carrier requirements.
Please note:
- Not every product is eligible for international delivery.
- Cannabis, THC, CBD, and other regulated products may be prohibited from export or import.
- International orders must comply with United States export laws and the destination country’s import regulations.
- Shipping restrictions may apply even when a product is legally sold in the United States.
- Orders that cannot legally be exported or delivered will not be dispatched.
Worldwide shipping availability does not guarantee that every product can be shipped to every country.
4. Order Processing
All orders are subject to verification and processing before shipment.
Once an order is placed, our team may review payment confirmation, product availability, shipping details, and applicable legal requirements.
Processing may take longer during weekends, public holidays, periods of high demand, or when additional verification is necessary.
Once an eligible order has been dispatched, available tracking information will be communicated to the customer.
5. Shipping Costs & Delivery Estimates
Shipping charges are calculated based on factors such as:
- Delivery destination
- Package weight and dimensions
- Selected shipping service
- Product-specific handling requirements
- Applicable customs or carrier fees
Available shipping rates and estimated delivery times will be provided during checkout or before the order is finalized.
Delivery estimates are approximate and are not guaranteed. Actual arrival dates may vary because of carrier operations, weather conditions, customs procedures, and other circumstances beyond our reasonable control.
6. Secure Packaging
At 247HIGH, we understand the importance of proper packaging and careful order handling.
Eligible products are packaged with attention to protection, product integrity, and applicable transportation requirements.
Our packaging procedures are designed to:
- Help protect products during transportation.
- Reduce the risk of damage during handling.
- Maintain appropriate product labeling.
- Comply with applicable packaging and shipping requirements.
All shipments remain subject to carrier regulations, legal labeling requirements, and customs inspection where applicable.
7. Order Tracking
Where tracking is available, customers will receive a tracking number after their orders have been dispatched.
Tracking information can be used to follow the shipment through the carrier’s tracking system.
Please allow time for tracking updates to appear after dispatch.
For tracking-related questions, customers may contact our support team through the 247HIGH website.
8. International Customs, Duties & Taxes
International shipments may be subject to customs inspections, import duties, local taxes, and administrative charges.
Unless expressly included in the order total, applicable import charges are generally the responsibility of the recipient.
Customers are responsible for providing accurate shipping information and any documentation reasonably required for lawful importation.
247HIGH will not knowingly ship prohibited products or misrepresent package contents, product values, or customs declarations.
If an international order cannot be lawfully dispatched, we will contact the customer regarding cancellation and any applicable refund.
9. Shipping Restrictions & Legal Compliance
247HIGH operates in accordance with applicable shipping, transportation, and product regulations.
Some cannabis-related products are subject to federal, state, local, or international restrictions.
We do not dispatch products to destinations where the shipment, possession, importation, or delivery would violate applicable law.
Customers may be required to complete age or identity verification where legally required.
247HIGH reserves the right to refuse, cancel, or restrict orders when legal compliance cannot be established.
10. Incorrect or Incomplete Shipping Information
Customers are responsible for providing complete and accurate delivery information when placing an order.
Please verify your:
- Full name
- Shipping address
- City, state, and postal code
- Country
- Contact email address
- Telephone number, where required
If an address correction is needed, please contact our support team as soon as possible.
We cannot guarantee that shipping details can be modified after an order has been dispatched.
11. Delayed Shipments
Although we strive to provide a dependable shipping experience, unexpected delays may occasionally occur.
Possible causes include severe weather, transportation disruptions, public holidays, customs processing, incorrect delivery information, and carrier-related issues.
If your shipment experiences an unusual delay, please contact our customer support team for assistance.
We will make reasonable efforts to help investigate delivery concerns with the shipping provider.
12. Lost, Missing, or Damaged Packages
If your order arrives damaged or cannot be located after the carrier marks it as delivered, please contact us promptly.
When reporting a shipping problem, include your order number, relevant tracking details, and photographs of any damaged packaging or products where available.
Our support team will review the issue and assist with the appropriate next steps.
Any replacement, refund, or other resolution will be handled in accordance with our Refund & Return Policy and applicable consumer protection laws.
13. Unsuccessful Deliveries & Returned Shipments
A shipment may be returned to the sender because of an incorrect address, unsuccessful delivery attempts, refusal of delivery, or other carrier-related circumstances.
If an order is returned, our support team will review its status and advise on available options.
Additional shipping charges may apply to an authorized redelivery where permitted by law.
Orders canceled because of shipping restrictions will be handled in accordance with our refund procedures and applicable legal requirements.
14. Order Cancellation Before Shipment
Customers who wish to cancel an order should contact 247HIGH as soon as possible.
Cancellation requests are subject to the order’s processing status.
Once an order has been dispatched, cancellation may no longer be possible.
Approved cancellations and refunds will be processed according to our Refund & Return Policy and applicable laws.
15. Contact Us
If you have questions regarding shipping availability, delivery estimates, tracking information, or an existing order, our customer support team is available to assist you.
Website: https://247high.com
Support: Visit the Contact Us page on our website.
When contacting us about an existing order, please include your order number for faster assistance.
16. Changes to This Shipping Policy
247HIGH reserves the right to update or modify this Shipping Policy to reflect changes in our operations, available shipping services, legal requirements, or delivery procedures.
The latest version will be published on our website with an updated revision date.
We encourage customers to review this page periodically.
247HIGH – Quality, Transparency & Customer Care.
Thank you for choosing 247HIGH. We appreciate your trust and are committed to providing clear information, responsible order handling, and dependable customer support.